Terms of Service

Last updated: 11/13/2024

TitansForge Terms of Service

1. Agreement to Terms

By accessing and using TitansForge services, you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access our services.

2. Services

2.1 Service Description

TitansForge provides professional development services including but not limited to:

  • Online training courses
  • Community platform access
  • Specialized Azure workshops
  • One-on-one consultations
  • Digital educational content
  • Group consulting sessions

2.2 Service Availability

  • Digital products are available globally without restrictions
  • Personalized services require preliminary consultation
  • TitansForge reserves the right to decline service provision based on fit assessment

3. Pricing and Payment

3.1 Pricing Policy

  • All prices are clearly stated before purchase
  • Prices are subject to change with advance notice
  • No discounts are offered except for legacy discounts on entirely new versions
  • Payment is required before service access is granted

3.2 Refund Policy

  • 60-day money-back guarantee for digital products
  • 90-day money-back guarantee for personalized services
  • Refund requests must include completed feedback form
  • Refunds processed within 5-10 business days

4. User Responsibilities

4.1 Account Security

  • Maintain confidentiality of account credentials
  • Notify TitansForge immediately of any unauthorized access
  • One account per individual unless explicitly authorized

4.2 Acceptable Use

  • Use services for intended professional development purposes
  • Do not share access credentials or content
  • Maintain professional conduct in community interactions
  • Adhere to the TitansForge Code of Conduct

5. Intellectual Property

5.1 Ownership

  • All content and materials are property of TitansForge
  • Users receive limited license for personal use
  • No redistribution or derivative works without written permission

5.2 User Content

  • Users retain ownership of their contributed content
  • TitansForge receives license to use user-generated content
  • Right to remove inappropriate or violating content

6. Updates and Changes

6.1 Service Updates

  • All purchasers receive free updates to purchased products
  • New versions may be sold separately
  • Legacy customers may receive special pricing on new versions

6.2 Terms Updates

  • Terms may be updated with notice
  • Continued use constitutes acceptance of new terms
  • Major changes will be communicated directly

7. Limitation of Liability

7.1 Service Warranty

  • Services provided “as is” without warranty
  • No guarantee of specific outcomes or results
  • TitansForge not liable for indirect damages

7.2 Professional Advice

  • Content is educational and informational
  • Users responsible for professional decisions
  • Consult appropriate professionals for specific situations

8. Termination

8.1 Account Termination

  • TitansForge may terminate accounts for violations
  • Users may terminate account with written notice
  • No refund for termination due to violations

8.2 Post-Termination

  • Access to paid content ends with termination
  • Confidentiality obligations survive termination
  • Intellectual property restrictions remain in effect

9. Privacy and Data Protection

9.1 Data Collection

  • Collection and use as per Privacy Policy
  • User data protected per applicable regulations
  • Third-party service providers may process data

9.2 Communication

  • Users may receive service-related communications
  • Option to opt-out of marketing communications
  • Critical service updates cannot be opted out

10. Dispute Resolution

10.1 Governing Law

  • Terms governed by Polish law
  • Disputes subject to Polish courts
  • Mandatory arbitration for eligible disputes

10.2 Resolution Process

  • Good faith attempt at direct resolution
  • Mediation before legal proceedings
  • Class action waiver

11. Contact Information

For questions about these Terms: